• Contacting the CPUC

    If you have a question about your utility bill or service, or would like to make a complaint, please see our Consumer Affairs information. If you would like to comment on a proceeding or issues the CPUC is considering, please see our Public Advisor information. If you are a member of the press, please visit the CPUC's News and Outreach Office webpage or email news@cpuc.ca.gov or call 415-703-1366.

    Looking for contact information for a specialized area?  Check our additional contact information page.

    As a result of the COVID-19 pandemic, the California Public Utilities Commission is not accepting customer utility complaints in person. Please call us at 1-800-649-7570 or submit your complaint online at www.cpuc.ca.gov/complaints.

  • San Francisco Office (HQ)

    505 Van Ness Avenue
    San Francisco, CA 94102
    (corner of Van Ness & McAllister)

    PH: 415.703.2782
    FAX: 415.703.1758
    800.848.5580 (Toll Free)

  • Los Angeles Office

    320 West 4th Street, Ste. 500
    Los Angeles, CA 90013

    PH: 213.576.7000
    Fax: 213.576.7007
    800.848.5580 (Toll Free)

  • Sacramento Office

    300 Capitol Mall, Suite 500
    Sacramento, CA 95814
  • CPUC News Office (Media Only)

  • Visit the CPUC Main Site

    The CPUC regulates services and utilities, protects consumers, safeguards the environment, and assures Californians' access to safe and reliable utility infrastructure and services. Find out more about our work on our main website.

    Visit Site

  • Door-To-Door Driving Directions

    Enter the address (street, city, zip) in the map address below and click the search button.  (The CPUC's HQ address is the default!)  To get directions from where you are, click the "directions" tab.