• Filing a Language Access Complaint at the CPUC

    Procesamiento de Quejas de Acceso al Idioma
    Si una persona no está satisfecha con los servicios bilingües recibidos durante sus interacciones con la California Public Utilities Commission (CPUC), él/ella puede usar el formulario de Quejas al Acceso a los idiomas de la comisión, o llamarnos por teléfono a 1-866-494-6186.

    就語言協助提出投訴
    任何人如果在接觸 CPUC的過程中對所獲得的雙語服務感到不滿,可以動用 California Public Utilities Commission (CPUC) 語言協助投訴程序,或致電雙語服務熱線1-866-494-6186。

    Pagsasampa ng Reklamo para sa Access sa Wika
    Kung ang isang tao ay hindi nasiyahan sa mga bilingguwal na mga serbisyo na natanggap sa panahon ng isang pakikipag-ugnayan sa California Public Utilities Commission (CPUC), siya ay maaaring gumamit ng Proseso sa Reklamo ng CPUC sa Pag-access ng Wika o tumawag sa Serbisyong Bilingguwal sa 1-866-494-6186.

    Click here for instructions and form for filing a language access complaint in English. 


    The California Public Utilities Commission (CPUC) strives to provide all members of the public equal access to its services.  In compliance with the Dymally-Alatorre Bilingual Services Act and Title VI of The Civil Rights Act of 1964, the CPUC provides verbal interpretation and translation of written materials regarding the CPUC programs and services in non-English languages.  

    However, if a person is not satisfied with the bilingual services received during an interaction with the CPUC, he/she may file a complaint using the form below or call the CPUC’s Bilingual Services Program at 1-866-494-6186 or e-mail at bilingual.services@cpuc.ca.gov



     

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