Programs for ConsumerThe CPUC wants you to know that there are many state and federal programs designed to help you manage your utility bills. These programs include: California Lifeline Deaf and Disabled Telecommunications Program (DDTP) California Alternate Rates for Energy (CARE) Energy Savings Assistance Program Low Income Home Energy Assistance Program (LIHEAP) Family Electric Rate Assistance (FERA) Medical Baseline Water Company Assistance View Brochure View Brochure in Chinese View Brochure in Spanish California Lifeline Provides discounted landline basic telephone and mobile phone service to low-income consumers. Learn more... Deaf and Disabled Telecommunications Program (DDTP) Provides assistive telecommunications equipment, speech generating devices, and relay services to consumers with hearing, vision, speech, cognitive, and mobility disabilities. Learn more... California Alternate Rates for Energy (CARE) and Family Electric Rate Assistance (FERA)Can help lower your utility bills. Learn More .... Energy Upgrade CaliforniaEnergy Upgrade California® is a state initiative to help Californians take action to save energy and conserve natural resources, help reduce demand on the electricity grid, and make informed energy management choices at home and at work. It is supported by an alliance of the California Public Utilities Commission, the California Energy Commission, utilities, regional energy networks, local governments, businesses, and nonprofits to help communities meet state and local energy and climate action goals. Funding comes from investor-owned utility customers under the auspices of the California Public Utilities Commission. Learn more .... Energy Savings Assistance ProgramProvides no-cost weatherization services to consumers who meet the CARE income limits. Learn more... Low Income Home Energy Assistance Program (LIHEAP)Federal low-income home energy assistance, energy crisis intervention, and low-income weatherization programs (LIHEAP). These programs are funded by federal grants to provide weatherization services and cash to help low-income customers pay their energy bills. Contact CSD at:1-866-675-6623 Visit the Department of Community Services and Development website Medical Baseline Consumers and Medical Baseline are billed for natural gas and electricity use at their utility company's lowest residential rate.Water Company AssistanceDepending on your household income, you may qualify for discounted water services. If Shut-Off of your Water Service is Imminent, you may also be eligible to arrange a bill-payment plan. Contact your water utility to see if you qualify and to sign up.